A Defect Management Process based on Open Source Software for Small Organizations

Hyuksoo Han, Seungwon Oh

http://doi.org/10.5626/JOK.2018.45.3.242

For high-quality software development, it is necessary to detect and fix the defects inserted. If defect management activities are not properly performed, it will lead to the project delay and project failure due to rework. Therefore, organizations need to establish defect management process and institutionalize it. Process standard models handle defect management in the area of project monitoring and control. However, small organizations experience difficulties in implementing and applying defect management process in a real situation. In this paper, we propose a defect management process for small organization which is designed in accordance with the characteristics of a small projects such as few participants and short development period. The proposed defect management process will be based on a tool chain with open source software such as Redmine, Subversion, Maven, Jenkins that support a defect management process and SW Visualization in systematic way. We also proposed a way of constructing defect database and various methods of analyzing and controlling defect data based on it. In an effort to prove the effectiveness of the proposed process, we applied the process and tool chain to a small organization.