Jiwoong Kim  Ilkon Kim

10.5626/JOK.2020.47.7.650

Chatbot interoperability geriatric depression scale questionnaire usability

As Korea enters the aging society, the interest in, and importance of the elderly are increasing. In particular, the depression of the elderly is an important issue to be addressed. To this end, latency delays are among the most common complaints about those who seek medical examination or to see a doctor. Also, if patients move and are thus are sent to a different hospital because of a change of residence or personal reasons, they may undergo the same examination. In this case, fatigue and economic burden are placed upon the patient because of the re-examination. In this study, we have implemented the chatbot for the Geriatric Depression Scale Questionnaire based on the Fast Healthcare Interoperability Resource, an international health information exchange standard. Unlike the existing paper questionnaire, it has interoperable questionnaire information, and the user’s perceived usability was examined through the evaluation of usability.